Ergonomic risks associated with teleworking and their impact on musculoskeletal health: a case study of administrative workers

Abstract

Introduction: Ergonomic risks associated with teleworking have increased in recent years, generating a significant impact on the musculoskeletal health of administrative workers. Exposure to awkward postures, prolonged use of computer equipment, and a lack of adequate ergonomic conditions are key factors in the development of musculoskeletal disorders. Methodology: This research was conducted using a quantitative, descriptive, non-experimental, observational, and cross-sectional design. The population consisted of 150 administrative workers from a financial institution, and a sample of 60 participants was selected using non-probability convenience sampling. The RULA method was used to assess ergonomic risk, and the Standardized Nordic Musculoskeletal Questionnaire was used to identify musculoskeletal disorders. Data analysis was performed using descriptive and inferential statistics, employing the chi-square test. Results: The findings revealed a high level of exposure to ergonomic risks, with a predominance of levels requiring intervention. A high prevalence of musculoskeletal disorders was also identified, primarily in the lumbar and cervical regions and upper extremities. A statistically significant relationship was found between the level of ergonomic risk and the presence of musculoskeletal disorders, demonstrating that working conditions directly influence workers' health. Conclusions: Teleworking, in the absence of adequate ergonomic conditions, is a significant factor in the development of musculoskeletal disorders, highlighting the need to implement prevention and control strategies from an occupational health perspective.